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POSITION: Slot Technician
DEPARTMENT: Gaming HOURS: Varies
SALARY: Non-Exempt STATUS: Full Time
LICENSE TYPE: Gaming
POSITION DESCRIPTION: The following qualifications will be needed to monitor and assist as needed:Promote and maintain the utmost integrity and the highest caliber customer service to all patrons/employees of Presque Isle Downs.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
- Perform all necessary repairs to slot machines, self-serve sports wagering kiosks, signs, and slot monitoring equipment and also rebuild and repair slot parts, self-serve sports wagering kiosks, tools and related equipment as appropriate.
- Troubleshoot and repair any slot machine, self-serve sports wagering kiosk, and related equipment including all circuit boards without assistance.
- Responsible for the initial set-up and check-out of new slot machines and self-serve sports wagering kiosks to ensure all are in proper working condition.
- Performs floor repair and preventative maintenance of all slot machines and self-serve sports wagering kiosks, including cleaning machines and overhauls.
- Observe all Presque Isle Downs’ policies and procedures.
- Maintain the integrity of the slot machine and self-serve sports wagering kiosk equipment and secure all company assets and property at all times.
- Responsible for the security of keys, radios, tools, and gaming related licenses and player tracking cards from check-in to check-out.
- Responsible for completing all regulatory and company operational logs/forms correctly; i.e., meal books and repair logs, etc.
- Complete slot machine repair slips and related repair logs; i.e., CPU, I/O and parts sign out sheets.
- Tag repairable parts noting appropriate information.
- Circulate through the assigned area replacing broken or burned out bulbs, rubbing reels, positioning vacant nonfixed slot seating as close to the slot machine as possible, etc.
- Assist other floor personnel when advanced troubleshooting skills are required.
- Perform all other duties as assigned.
JOB REQUIREMENTS: Minimum of one-year slot repair experience in a casino environment and or 1,000 hours formal training in electronics or equivalent related work experience. Maintenance and electronic background helpful. Must possess a general knowledge of electronics, and basic computer systems. Excellent troubleshooting skills for all related slot equipment changes. Ability to communicate clearly and effectively both orally and in writing. Ability to logically and independently plan, organize, and complete work. Ability to set and achieve high standards of performance. Ability to make progress on multiple assignments under time constraints; ability to travel to various locations of the business. Excellent analytical, problem-solving, critical thinking and decision-making skills.
Ability to conduct analyses and generate reports to reflect findings. Ability to express ideas or make recommendation concerning job related issues; learn specific job duties and complete detailed work assignments: maintain knowledge of basic concepts and techniques. Ability to perceive quality of work, read material and review documents; review instructions and hear inquiries from guests, clients or staff. Ability to lift and carry heavy objects, approximately 60 pounds; Ability to stand for extended period of time, 4 hours; Ability to sit for extended periods of time, 2 hours; ability to reach for specific objects at short distances in local working area. Ability to use tools and equipment, including a drill press and soldering gun; ability to kneel, bend and stoop. Ability to perceive sizes, shapes, temperatures, textures, etc. Ability to smell odors or aromas; perceive depth and distances, emergency distress signals; inspect or secure proper use of equipment. Ability to withstand high frequency noises or sounds of varying tones and varying degrees of lighting.
Candidate must be able to obtain appropriate licensing.
EDUCATIONAL REQUIREMENTS: High school diploma preferred but not required.
POSITION: Slot Service Representative
DEPARTMENT: Gaming HOURS: Varies
SALARY: Non-Exempt STATUS: Part Time
LICENSE TYPE: Gaming
POSITION DESCRIPTION: Candidate is responsible for instructing guests in playing slots, instructing guests in placing sports wagers on the sports wagering self-serve kiosks, positioning vacant, nonfixed slot seating as close to the slot machine as possible and fixing minor paper and machine problems with slots and self-serve sports wagering kiosks. Candidate will render hand pays and Jackpots to guests. Candidate will be responsible for all other duties as assigned.
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Job Title: Marketing Manager
Department: Marketing
FLSA Status: Exempt
Status: Full Time
License Type: Gaming
Credential: G2
SUMMARY
Candidate is responsible for managing the day-to-day promotions, working with the advertising agency to support the property for all creative needs, is highly organized and detailed and able to multi-task.
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Job Title: Promotions Coordinator
Department: Marketing
FLSA Status: Non-Exempt
Status: Full Time
Access: P
License Type: Gaming
Credential: G2
SUMMARY
As a Promotions Coordinator, candidate will be responsible for executing on and off property promotions and events as directed by the Marketing Manager.
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Job Title: Maintenance Technician
Department: Facilities
FLSA Status: Non-Exempt
Status: Full Time
Access: FC
License Type: Gaming
SUMMARY
Candidate is responsible to assist the Facilities department in order to perform maintenance service and repairs in the areas of plumbing, carpentry, painting, plastering, table games maintenance, machine servicing, electrical and vehicle servicing.
POSITION: Housekeeper
DEPARTMENT: Facilities HOURS: All Shifts
SALARY: Non-Exempt STATUS: Full Time
LICENSE TYPE: Non-Gaming
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POSITION DESCRIPTION: Candidate is responsible for all facility housekeeping duties as assigned. Candidate’s areas of responsibility include cleaning gaming machines & gaming rooms, rest rooms, lobby, entrance way, dining rooms & bars. Candidate will also wipe down machines, sweep, mop, & trash disposal. When walking through aisle ways, Candidate should make sure all vacant, nonfixed slot seating is appropriate tucked in as close the slot machine as possible and aisle way is maintained. Candidate will be responsible for all other duties as assigned by management.
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POSITION: Housekeeping Shift Supervisor
DEPARTMENT: Facilities HOURS: Varies
SALARY: Non-Exempt STATUS: Full Time
ACCESS: F
LICENSE TYPE: Non-Gaming
POSITION DESCRIPTION: Candidate is responsible for supervising the daily duties required while on shift and ensuring that all employees are working in line with set standards. Candidate must realize that this is a hands-on position assuming similar responsibilities as the Housekeeping position. Candidate will also perform other duties as assigned by management.
POSITION: Relief Housekeeping Shift Supervisor
DEPARTMENT: Facilities HOURS: Varies
SALARY: Non-Exempt STATUS: Full Time or Part Time
ACCESS: F
LICENSE TYPE: Non-Gaming
POSITION DESCRIPTION: Responsible for supervising shift of approximately 10 – 20 employees. This is a hands-on position assuming similar responsibilities as the housekeeping position. Candidate is only responsible for supervising when the Housekeeping Shift Supervisor is not present. Relief Supervisor performs other duties as assigned by Supervisor or Management in their shifts or absence. See Housekeeping Staff and Supervisor requirements for additional information.
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POSITION: Barback
DEPARTMENT: Food & Beverage HOURS: Varies
SALARY: Non-Exempt STATUS: Full Time or Part Time
LICENSE TYPE: Non-Gaming
POSITION DESCRIPTION: Candidate is responsible for delivering and stocking bars with liquor, beer, wine, fruit, mixers, straws, napkins, ice, cleaning products all other products required in the day-to-day operation of the bar. Candidate will assist bartenders during breaks, may be assigned to a bar for a specific time frame during slower business days and also assist other departments when needed. Candidate is responsible for maintaining a clean, safe and organized work area by removing trash, cleaning mats, bar tops, fixtures and other general duties as assigned. Candidate must be able to communicate verbally in a professional manner with internal guests, external guests and management. Candidate must keep accurate records of inventory transfers and all other departmental procedures. Candidate is responsible for all other duties as assigned. Candidate must be able to maintain a neatly groomed and professional personal appearance while working in a fun fast paced physically demanding position. Barbacks may be dual rated as bartenders. Other duties may be assigned.
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POSITION: Bartender
DEPARTMENT: Food and Beverage HOURS: Varies
SALARY: Non-Exempt STATUS: Full Time or Part Time
LICENSE TYPE: Non-Gaming
POSITION DESCRIPTION: Candidate is responsible for precise, safe, proper mixing, controlling, dispensing, preparing and serving of a variety of beverages, liquors, beers and fine wines in a fast-paced entertaining environment. Candidate must understand that this job requires the ability to verbally communicate, explain and sell all types of beverages to bar patrons, beverage servers and other staff by exceeding and anticipating guests’ expectations. Candidate must maintain accurate records for cashiering and inventory as designated by management. Candidate will maintain the cleanliness of coolers, bar equipment, glassware, decanters and any other service items associated with beverage service and health code requirements. Bartenders may be dual-rated as barbacks. Bartenders may be asked to take food orders and deliver food orders to guests, utilizing the pivot method when serving tables. Bartenders may be asked to bus tables, clean up and complete other assigned tasks. Other duties may be assigned.
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POSITION: Beverage Server
DEPARTMENT: Food & Beverage HOURS: Varies
SALARY: Non-Exempt STATUS: Full Time or Part Time
LICENSE TYPE: Non-Gaming
POSITION DESCRIPTION: Candidate is responsible for ordering, delivering and serving food & beverage items to the patrons throughout the casino. On occasion, candidate will assist bartenders with the preparation of beverages. Candidate will be responsible for all other duties as assigned. Server will be required to purchase drinks in advance to sell to customers there by ensuring accuracy and consistency with the handling of revenues and products. Servers are responsible for providing accurate service, professional appearance and a friendly attitude towards guests and fellow team members. Servers must practice safe food & beverage handling techniques as demonstrated and required by management. Other duties may be assigned.
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POSITION: Cook
DEPARTMENT: Food & Beverage HOURS: Varies
SALARY: Non-Exempt STATUS: Full Time or Part Time
LICENSE TYPE: None
POSITION DESCRIPTION: Candidate must have working kitchen knowledge. Candidate must have a command of culinary terms and have strong mechanical skills. The use of all kitchen tools to include, but not limited to peelers, assorted knives, ovens, grills, fryolators, mixers, food processors, steam controlled equipment, and slickers’. Candidate must have a strong knowledge of sanitations skills and be able to sanitize, and store kitchen equipment, and utensils according to proper industry standards, within specified time lines. Candidate must be able to properly identify various foods and understand proper handling, preparation, and storage of these items to guarantee safe unadulterated products to our guests. Candidate will do skilled kitchen duties including pantry and salad preparation, proper preparation of meats, poultry, seafood, vegetables, soups, stocks, and sauces. Candidate must be able to prepare items as needed to include, but not limited to broiling sautéing, deep-frying, pan-frying, boiling, steaming, baking, and grilling. Candidate must have a strong working knowledge of all kitchen equipment and to alert their manager or Chef on duty of any equipment failures or needed maintenance immediately. Candidate will be expected to perform their duties in various climates and conditions due to equipment that uses water, steam, chemicals, and heat for safe maintaining of food contact surfaces. Candidate must be able to work under pressure in a fast-paced environment, and complete tasks wish a “sense of urgency.” Candidate must be able to instruct proper methods and procedures while communicating to subordinate employees in a professional manner according to company standards. Candidate will be required to fill out production schedules, openings and closing checklists, requisitions forms, and daily team briefings. Candidate is responsible for other duties as assigned.
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POSITION: Deli Attendant
DEPARTMENT: Food & Beverage HOURS: Varies
SALARY: Non-Exempt STATUS: Full Time or Part Time
LICENSE TYPE: Non-Gaming
POSITION DESCRIPTION: Candidate must possess excellent and accurate cash handling skills to include but not limited to cash, credit cards, vouchers, discounts and other programs as approved by management. Candidate must have basic kitchen knowledge and understand basic culinary terms and have some mechanical skills. Candidate must have knowledge of the use of basic tools to include, but not limited to peelers, assorted knives, ovens, grills, and fryolators. Candidate must understand the basic sanitation skills and be able to sanitize, and store kitchen equipment, and utensils according to proper industry standards, within specified time lines. Candidate must have a working knowledge of necessary equipment and to alert their Supervisors on duty of any equipment failures or needed maintenance immediately. Candidate is required to replenish Guest facing supplies (i.e. salt/pepper, ketchup, etc.), prepare/cook items to order and maintain and replenish display cases. Candidate must maintain a positive and polite demeanor in a fast-paced friendly environment. Candidate is responsible for all other duties as assigned.
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POSITION: Food Runner
DEPARTMENT: Food and Beverage HOURS: Varies
SALARY: Non-Exempt STATUS: Full Time or Part Time
ACCESS: P
LICENSE TYPE: Bourbon & Brew: None; La Bonne Vie: Non-Gaming
SUMMARY
Candidate provides assistance to the servers and restaurant supervisors at all times to exceed guest expectations.
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Job Title: Host
Department: Food & Beverage
FLSA Status: Non-Exempt
License Type: Bourbon & Brew: None; La Bonne Vie: Non-Gaming
SUMMARY
Candidate acts as a host/hostess for the restaurant by taking reservations, greeting guests and seating guests in a positive friendly manner.
Job Title: Cashier/Player Services Rep
Department: Finance
FLSA Status: Non-Exempt
Status: Full Time or Part Time
License Type: Gaming
Credential: G2
SUMMARY
Candidate handles all financial transactions including validating gaming vouchers and exchanging them for their cash value, exchanging gaming chips for their appropriate cash value and correctly documenting all counts.
